Melissa Ems

Melissa Ems is a second generation insurance agent who graduated from University of South Florida with a degree in Interpersonal & Organizational Communication. She has 25 years of experience in agency, claims and training with State Farm, Florida Farm Bureau and Citizens Property Insurance. Melissa completed the nationally ranked InVEST insurance program at St. Petersburg Catholic High School. As a St. Petersburg native, Melissa is very involved with the community. She currently sits on the Pinellas Realtor Affiliate Business Partners as the Director of Charity Events focusing on raising money for Johns Hopkins All Children’s Hospital. She is also an active member of Keep St. Petersburg Local. When Melissa isn’t reading through policy language and statutes for fun to maintain her “A” game, she is passionate about playing & watching sports, traveling and volunteering her time at various local food drives, Babycycle Diaper Bank, volunteering at the German American Society and volunteering as an instructor with the InVEST program.

Janice Goodall

Janice Goodall joined Melissa Ems Insurance as a licensed agent & office manager in 2012. Her work experience has spanned 20 years with Bankers Insurance and State Farm. She completed the nationally ranked InVEST insurance program at St Petersburg Catholic High and received local, state, and national recognition for excellence. She is a graduate of the University of South Florida with a degree in Information Systems Management. Janice is a third generation native Floridian and lives in St. Petersburg. While Janice wears an insurance super hero cape, her daughter is in the Police Academy with the hope of becoming one of St. Pete Police Department’s finest. Janice enjoys volunteering for local charities, including Babycycle Diaper Bank, the InVEST program and local food drives. In her free time, she loves to be outdoors and enjoys biking, kayaking and paddle boarding.

Diane Lenox

Diane Lenox was born and raised in Philadelphia, PA. She is an avid Phillies and Eagles fan. When she isn’t saving the world tons of money on their insurance, she can usually be found exercising and enjoying time with her other half, Nick. She has one daughter, Melissa, who is a special needs teacher in Philadelphia. Diane comes to Melissa Ems Insurance Agency with 10 years of insurance experience working for Joe Ems State Farm. In total, she has 37 years of office management experience as she previous managed one of the largest steel mills in PA. Diane has jumped right in volunteering with the rest of the office to help various charities around the Pinellas County area.

Jeffery Smith

Jeff Smith comes to Melissa Ems Insurance Agency with 17 years of industry experience. He holds a bachelors in Economics with a concentration in Business Management from University of Florida. Jeff’s experience includes field underwriting & catastrophe claims with Nationwide Insurance as well as special lines -boat/motorcycle/RV – adjusting with Progressive Insurance. Jeff also holds a Captain’s license which comes in handy as he enjoys boating and spending time at the beach with his family when he is not saving the world one insurance policy at a time. Jeff is also very active in the community volunteering with the rest of the agency crew as well as remaining very active with his children’s schools and sports interests.

Stacy Shawn

Stacy Shawn is native to the Tampa Bay Area where she resides with her son. Stacy has a degree in Computer Science from ITT Technical Institute which is fantastic for Melissa who is technology challenged on any given day. Stacy has worked customer service for over 15 years including as a Member Services Liaison and Scheduling Coordinator at Pinellas Realtor Organization. She is passionate about photography, making things beautiful and helping others. She enjoys being active and spending time with her family on her off time. Stacy shares the same passion for volunteering as the rest of the office and can be found right alongside the rest of the office any chance she gets.

Get a quote today.

Name*

Phone*

Email*

Type of Insurance*

Just call. We’re here for you.

Get in touch and find out how Melissa Ems Insurance can help you find the right insurance for you and your family.

Name*

Company

Email*

Your Message

3446 49th Street North
St. Petersburg, FL 33710

Call 727.321.9828
Fax 727.321.5105

Monday 8:30am – 5pm
Tuesday 8:30am – 5pm
Wednesday 8:30am – 5pm
Thursday 8:30am – 5pm
Friday 8:30am – 5pm
Saturday By Appointment
Sunday CLOSED